Enterprise Information Management (EIM)
ENSAR was founded within the discipline of Enterprise Information Management. Our team possesses both depth and breadth of knowledge across sectors to support optimal decision-making processes and efficient, effective day-to-day operations through EIM. By focussing on proactive access to information rather than reactive retrieval, clients maintain a competitive advantage through superior access to information.
Information Security is an essential component of all of our EIM offerings. Strategies are designed to prevent unauthorized access, use, disclosure, disruption, modification, inspection, recording or destruction of information.
ENSAR offers several EIM services, including:
EIM Strategy Development
ENSARs team works with clients and their organization’s stakeholders to consider the environment, aptitude and attitude towards EIM and help craft appropriate enterprise strategies that have a clear path to success. Our engagements are focused on building frameworks that cover Information Architecture, Information Security and Communication channels. We develop data strategies and architectures with attention to Quality Management, References and Master Data Management, Data Warehousing and Business Intelligence, Structured and Un-structured Data Management.
EIM solutions are designed to work within environments with established infrastructure and deployed IT solutions. Some of the aspects considered include existing: User Interfaces, Mobile, other Enterprise solutions (i.e. ERP) as well as Document and Records Management Systems.
Enterprise Content Management (ECM) Implementations
ENSAR builds off well-planned and effective roadmaps and strategies in the delivery of clean and concise, ECM implementations. Pre-defined, approved, and understood project governance structures are strongly encouraged. As an experienced and technology agnostic team, we deliver on-time, on-budget Enterprise Technology deployments using a variety of leading ECM software solutions.
An organized records management program saves money through increased productivity, more efficient use of floor space, and the timely disposal of redundant or unnecessary records. ENSAR’s team will work with you to enable timely access to records for optimal decision-making and day-to-day operations.
Records Management services include:
- File Plan Design
- Record Disposition
- Record and File Relocation Services
- File-Room Management
- Records Migration and Mapping Solutions
- Records Auditing
- Regulatory Management Services
Digitization and Imaging
Using a custom imaging process that adheres to ISO standards and other accepted industry principles, ENSAR specializes in protecting your records within an Enterprise Content Management system. Whether your organization is transitioning to paperless offices, or requiring a solution to protect physical files through digitized backups, we offer state of the art technology solutions.
Digitization and Imaging services can be performed at your site (we’ll bring our equipment to you), or offsite at one of our three secure facilities in Canada.
Additional services include:
- Indexing and Metadata Management Services
- Annotation and Redaction Services
- OCR Scanning - including PDF/A file formats
- Destruction of physical records
Access to Information and Privacy
On behalf of private sector companies, ENSAR manages the processes and technologies associated with the various provincial, state, federal and international Privacy Acts through both proactive and reactive offerings.
- Privacy Strategies and supporting Technical Architecture
- Process Reviews
- Legal reviews and Opinions
- Legal Defense
- Information Request Processing Resources
- Prepare and Monitor Information Requests
- Information Audits
Information security affects every structural and behavioural aspect of an organization; a gap can significantly compromise function and integrity. Both valuing and protecting information are crucial tasks for the modern organization.
Our services include technologies, standards, policies, training and management practices to secure your information assets. ENSAR’s team will bring experience and expertise to the processes of:
- Auditing of your organization’s information security
- Documenting of information assets
- Identifying of information dependencies and navigation of your organization's information security web;
- Documenting of strategies for implementation and continual improvement for information security management
- Implementing and deploying information security systems
When EIM training is provided, staff leverage the power of information systems. ENSAR provides custom user and administrator training for any solution or concept we deliver and/or support.
In addition to customized programs, we offer the following in-person training courses:
- Specialized Course - EIM Practitioner Level 1,2,3.
- Specialized Course - RM Practitioner Level 1,2,3
- Vendor Course - MS SharePoint 2013
- Vendor Course - OpenText Suite 16, OpenText AGA
Application Maintenance and Support
We’re with you every step of the way, even beyond the “finish line”. After implementation, ENSAR provides custom application maintenance and support services to reduce system outages and improve the performance and efficiency of the applications. Our mature project management processes and application maintenance services optimize cost and ensure high service levels.
We ensure your systems are operating optimally by monitoring service levels, identifying opportunities for improvement and performing Root Cause Analysis to address any complex, recurring issues. Our helpdesk support is customized to our client’s needs and can be available 24/7.